Those who are concerned with suicide due to debt issues can be contacted by the Credit Recovery Commission Debt Consultation Call Center 1375 when they are consulted on Suicide Prevention Advisory Phone 109. The Ministry of Health and the Credit Recovery Commission announced that the linkage system will start operating on November 10.
When debt problems and suicide thoughts are confirmed in consultation, first help with relief of psychological crises and emergency response, and then lead to the credit recovery committee’s dedicated window consultant.
If you leave contacts at night or on weekends when it is difficult to connect directly at regular hours, you can get a credit recovery committee consultation reservation. After receiving a crisis consultation, you will find a separate debt consultation number to reduce the burden that needs to be explained again.
The credit recovery committee consultant guides specific support schemes such as debt adjustment. Debt adjustment is a procedure for examining the scheme that suits your situation in the consultation process, and it is not only through consultation connection that the adjustment is decided.
The two institutions also conducted consultancy exchange education in order to increase the effectiveness of the consultancy relationship. The Ministry of Health and Welfare explained the purpose and type of suicide risk and prevention consultation, and the Credit Recovery Committee explained the debt issues and the role of the call center to the relevant institutional consultancy staff.
The Department of Health and Welfare explained that if the existing 109 consultancy stopped guiding the debt resolution agency, it would now link the required borrower directly to the credit recovery committee. If you feel life-threatened with debt issues, you can first call 109 to request psychological consultation and debt consultation.